Managed Services
Boost the Performance of Your Technology
Partner with
IT Professionals
When you partner with a managed services provider (MSP), you can focus on the business of your business, and leave your network and infrastructure in experienced, capable hands.
Managed services frees you to grow your business while making your technology work better for you – delivering the latest in cybersecurity, network monitoring, data backup, and disaster recovery.
The most important part of your business is keeping it running and making your workflow as easy and productive as possible. That’s exactly what you get out of partnering with RWA to customize a program of the best managed services available.
Do More with
Managed Services
How Managed Services Work
RWA determines a specific Managed Services solution by working with you to identify your business technology needs and address your operational requirements.
Our Managed Services solutions provide the foundation to keep your business operations up and running.
These proactive IT services limit technical problems, strengthen your network and minimize the impact of any issues that arise:
Network Monitoring
Security and Threat Management
Virus and Malware Protection
Disaster Planning
Business Consulting
Hardware Upgrades
Keeping Watch
We offer 24/7/365 monitoring of your network to ensure that you can continue to go about the business of your business and leave IT issues to our trusted professionals.
A primary benefit of 24/7/365 monitoring is that we can identify, evaluate and fix network incidents before they do irreparable financial and reputational damage to your business.
For instance, an after-hours bug might cause your network to prevent your employees from accessing necessary applications. One of our monitoring technicians would be able to recognize the network incident, resolve the issue and prevent it from interrupting your workflow.
With this one example alone, you are saved from downtime, which can cost up to $100,000 per hour, and possibly compromised data, which can result in a 31% loss of your customers.
Lisa White
Head Start of Greater Dallas, Inc.
“RWA has led the way through major projects such as infrastructure upgrades, network redesign and virtualization. For over 12 years they have been our contract-winning network consulting team, providing expertise and hands-on service. This includes researching solutions that fit our unique environment encompassing federal, education and not-for-profit. Simply stated, we could not have reached the level we are without them. Thanks, RWA, for taking such good care of us all these years.”
We’ll solve your network
problems before they happen
Around-the-clock support
When your managed services solution includes a help desk or network operations center (NOC), you’ll be able to eliminate downtime and keep your business running smooth. Cyberattacks and network incidents don’t follow your business office hours. When your employees or customers experience a network error, it needs to be fixed immediately to avoid losses in productivity or even data.
Fortifying your network
When you work with an MSP, you benefit from professionals experienced in preventing and combating cyberattacks on your infrastructure. Your MSP does this by creating a network with up-to-date security protocols, educating your employees, and monitoring your network for anomalies and intrusions.
Keeping the work it going
Whether data loss occurs due to a cyberattack or a natural disaster, you want to be up and running again ASAP. MSPs are experts at providing backup and disaster recovery solutions for business continuity. If you’re closed for business, you will experience financial and reputational losses.
4 Signs Your Business Needs Managed Services
Often you are so busy running your business that it’s easy to under-prioritize IT solutions. Managed service providers are here to help you prevent cyberattacks, monitor possible anomalies, save money, and be prepared for any worst-case scenario.
If you can relate to any of these 4 warning signs, then it might be time to work with a managed services provider.